Fritz-Erler-Straße 1-3 (Zähringer-Haus)
Building no. 01.85
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The Symposium Human-Centered Business AI: Cognition and Wellbeing in the Autonomous Enterprise brings together researchers and industry experts to discuss current advances in human-centered AI in business. The symposium places particular emphasis on the short- and long-term effects of AI-enabled systems on human cognition, wellbeing, and performance. The program features talks and use cases on sustainability, customer service, and finance & controlling, with contributions from KIT and selected industry patners. A poster session and get-together provide further opportunities for exchange between academia and industry. The symposium takes place on October 27, from 2:00 to 6:00 PM at the KD²Lab.
The symposium is co-organized between KIT's Institute for Information Systems (WIN), SAP SE (Sustainability Innovation), the BMAS-funded MenschKI! project, and UIG e.V.
Preliminary Program:
2 PM: Welcome & Overview (Prof. Mädche KIT/MenschKI!/UIG and Dr. Frech-Koppenhagen, SAP)
2.15-3.00 PM: Human-Centered Business AI for Sustainability
Critical Thinking in Agentic Enterprise Systems (Anna Sommer, SAP/KIT)
Physical AI Driven Autonomous Battery Disassembly Using ERP Product Knowledge (Chima Nmerenu, SAP/KIT)
From Ideas to Impact: Bridging Domain and Solution Knowledge through Conversational AI (Ida Meier, BASF/KIT)
3:00 – 3.30 PM: Human-Centered Business AI in Customer Service
AI-Augmented Customer Service at Allianz (Daniel Faisst, Allianz)
Insights from the MenschKI! Case at Heidelberger Services AG (Tom Weinhardt, KIT)
3:30 – 4.00 PM: Research Talk - Vision-Language-Action Models and their Application in Human-centered Business AI (Prof. Lioutikov, KIT)
4.00 – 4:30 PM: Coffee Break with Posters from PhD/Master/Bachelor Students in cooperation with industry (SAP, Allianz, BASF, HSAG, EnBW)
4:30 – 5.00 Uhr: Human-Centered Business AI in Finance & Controlling
The Tax Data Lake & Assistant at EnBW (Niklas Wagner, KIT)
Effective Agentic Cost Center Master Data Management Systems for SAP S/4HANA (Dr. Christian Fleig)
5:00 – 5.15 PM: Summary, Food for Thought & Outlook
5:15 – 6.00 PM: Get-Together
KIT
The International DACH Conference on Information Systems is the most important event for the Wirtschaftsinformatik community in the German-speaking countries . It offers researchers, students, representatives from business and society the opportunity to learn about the state of current research and business practice and to exchange ideas. The 22nd edition takes place at the Karlsruhe Institute of Technology (KIT) from September 12–16, 2027 in Karlsruhe, Germany.