Digital products and services are no longer simply tools,but are becoming increasingly integrated into everyday life and our working environment. This central role also brings with it a responsibility to design digital products and services in such a way that they do not negatively impact health and well-being of their users. At the same time, digital products and services are playing an increasingly important role in the healthcare sector – be it through the ePA (electronic patient record), which enables the exchange of medical data, through mental health bots, or through wearables and fitness apps. 

On September 13, 2025, we had the great pleasure of celebrating 25 years of the Chair of Information & Market Engineering. The event brought together alumni, colleagues, and friends to mark a very special milestone: a quarter of a century since Prof. Dr. Christof Weinhardt established and has continuously led the chair.

As part of our speaker series "Decision & Design", Prof. Pierre-Majorique Léger from HEC Montreal gave a talk at the KD2Lab on September 12, 2025. As AI becomes deeply embedded in daily life, it enhances efficiency but also risks encouraging uncritical reliance on its recommendations, especially when user interfaces prioritize automation and simplicity. Drawing on a series of NeuroIS experiments, he argued in his talk for a shift from “Don’t make me think” to “Make me think,” highlighting the need for user interface designs that foster critical engagement and responsible AI use. 

We are delighted to receive the Honorable Mention Award at the Mensch und Computer (MuC) 2025 conference in Chemnitz for our demo paper "Worldhat: A Humanoid Social Robot Interpreter for Multilingual Dyadic Conversations", a joint work by Sandra Müller, Martin Feick and Alexander Maedche from the human-centered systems lab (h-lab) of the Institute for Information Systems (WIN).

The Institute for Information Systems (WIN) will be represented with 3 papers at the International Conference Wirtschaftsinformatik, which will take place in Münster next week. Congratulations to all authors and we are looking forward to seeing you there!

We welcome Ida Meier as a new team member and doctoral researcher at the digital service innovation (DSI) lab of Prof. Satzger at KIT.Ida graduated from the Karlsruhe Institute of Technology (KIT) with a bachelor's and master’s degree in Industrial Engineering and Management. For her master’s thesis at the DSI lab, she collaborated with Bosch Sensortec on a project focusing on data-driven sensor applications.

August 6 marked the culmination of an incredible 3-month collaboration between our students at the Karlsruhe Institute of Technology (KIT) and industry leaders Trelleborg and IBM. Five ambitious projects tackled real-world challenges in data science and machine learning - and the results exceeded our expectations.

In partnership with EnBW , students worked on a highly relevant challenge in designing Human-AI Interaction for enhancing customer experiences for services & sales. 8 student groups showcased their unique prototypes and research journeys, all grounded in the human-centered design process. A diverse range of thoughtful, creative, and practical prototypical solutions, each shaped by the group’s individual lens on the problem space, were presented.

From July 21–24, 2025, our team attended the International Conference on Computational Social Science (IC2S2) in Norrköping, Sweden.
David Borukhson, Amal Labbouz, and Ina Ni from the Digital Democracy and Participation group represented the project Social Sentiments in Times of Crises (SOSEC) and contributed with one talk and two posters.

The Institute for Information Systems (WIN) will be present with one full paper and one late-breaking work paper at the ACM Symposium on User Interface Software and Technology. UIST is the premier forum for innovations in human-computer interfaces and brings together people from diverse areas, including graphical & web user interfaces, tangible & ubiquitous computing, virtual & augmented reality, multimedia, new input & output devices, human-centered AI, and CSCW

A large part of the potential for AI applications remains untapped – as data is distributed across different organizations.
But there is hope… - (now Dr.) Marcel Fassnacht today very successfully defended his thesis on “Inter-Organizational Data Sharing: Concept, Organizational Readiness, and Data Ecosystem Design” at Karlsruher Institut für Technologie (KIT).
 

We are pleased to announce that as of 1 July 2025, Meike Hebich has assumed the position of office management of the KIT Centre for Humans & Technology (MuT) that the WIN is also associated with. She succeeds Richard Beecroft, who has shifted his focus to research on real‑world labs and sustainability at KIT’s Institute for Technology Assessment and Systems Analysis (ITAS).