Location: KD²Lab Seminar room

Associate Prof. Christoph F. Breidbach (University of Queensland)

— Abstract —

As Artificial Intelligence (AI) continues to evolve, the question of functionally conscious AI systems is shifting from the realm of science-fiction to a prospective future. This study explores the perhaps most controversial and equally speculative question related to AI – functional consciousness. Using typological theorizing enables us to identify and explore four scenarios of functional conscious AI, which we contextualize using health services, and further illustrate through the literature on technology-enabled service, AI consciousness, and digital ethics. By challenging common assumptions and by examining the implications of AI consciousness, this study offers new thinking to help navigate this rapidly emerging frontier and prepare for a digital future where machines may not only process information and independently generate insights but also experience their own existence.

— Bio —

Christoph F. Breidbach is Associate Professor of Business Information Systems at The University of Queensland, Australia. His empirical and conceptual research addresses fundamental questions of digital transformation in service settings. Recent work examines responsible algorithmic decision-making, human-AI collaboration in knowledge work, and the resilience of digital service ecosystems. His research has appeared in leading IS and service research outlets including the Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, and Journal of Service Research. He serves as Associate Editor for the Information Systems Journal.