On January 12th 2026, Ekta Narang from SAP SE Supply Chain Management gave an industry talk in our bachelor lecture “BWL | Information Systems”. In her talk, she highlighted the current "value gap" in AI adoption, where significant investment often yields low returns due to disjointed data, siloed solutions, and organizational complexity. As a response, she presented the concept of “SAP Business AI" that integrates context-rich data, provides unified user experiences, and role-aware AI assistants integrated into business processes. She demonstrated multiple prototypes showing the potential of AI to transform supply chains by automating complex tasks, such as resolving shop floor disruptions and optimizing field service dispatching, to drive measurable productivity gains. 

SAP SE is a German multinational software corporation that specializes in enterprise application software supporting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.