The Institute for Information Systems (WIN) will be represented with four research papers at the 21st International Conference on Design Science Research in Information Systems and Technology (DESRIST), taking place in Münster! 

• Gregor, S., Morana, S., and Maedche, A. (2026): Towards a Design Theory of Discourse Strategies for Conversational Agents. 
• Hottum, P., and Heinz, D. (2026): Customer Contribution-Aware Incident Management: A Problem Space Explication for Digitally Mediated Service Episodes 
• Liebschner, J., Heinz, D., and Satzger, G. (2026): Designing AI-based Entrepreneurial Coaching Systems 
• Strohmann, T., Sagnier Eckert, L., Heinz, D., Schoormann, T., Hoppe-Ludwig, C., and Ixmeier, A. (2026): Making the Implicit Explicit: A Human-in-the-Loop AI Pipeline for Excavating and Making Use of Latent Design Knowledge 

Congratulations to all authors on their contributions to the design science community. We look forward to insightful discussions and meeting you in Münster! 

For further information, please contact the authors directly or visit the websites of the respective research groups (https://www.win.kit.edu/about_us.php)